Shipping policy
Shipping Policy
We currently ship to the United States, United Kingdom, European Union, Australia, and Canada.
Processing Time
Orders are typically processed and handed off to our shipping partner within 1–2 business days of purchase. You'll receive a confirmation email with tracking information as soon as your order ships.
Estimated Delivery Times
Delivery times vary by destination and are estimated in business days from the time your order ships (not from the order date):
| Destination | Estimated Delivery Time |
|---|---|
| United States | 5–10 business days |
| United Kingdom | 4–14 business days |
| Canada | 8–14 business days |
| Australia | 8–16 business days |
| European Union | 8–20 business days (varies by country) |
Many of our items ship from overseas, so delivery times reflect that. Select items fulfilled domestically may arrive faster, in as little as 2–5 business days.
Please note these are estimates, not guarantees. Delivery times can be affected by customs processing, local courier delays, weather, and other factors outside our control.
Expedited or overnight shipping is not currently available.
Shipping Costs
Shipping is calculated at checkout based on the weight of your order and your delivery location. Exact rates will be shown before you complete your purchase.
Customs, Duties & Import Taxes (International Orders)
For orders shipped outside the United States, your order may be subject to customs fees, import duties, or taxes imposed by your country. These charges are determined by your local customs office and are the responsibility of the customer — they are not included in your order total or shipping cost at checkout.
We recommend checking with your local customs office if you have questions about potential charges before placing an order.
Order Tracking
Once your order ships, you'll receive a tracking number by email. Please allow up to 24–48 hours for tracking information to update after you receive it.
Lost, Delayed, or Missing Packages
If your order hasn't arrived within the estimated delivery window, please reach out to us at contactdivinaclothing@gmail.com with your order number and we'll help track it down.
Split Shipments
Orders containing multiple items may occasionally arrive in separate packages, as items can ship from different fulfillment locations. If this happens, you'll receive tracking information for each package.
This policy is subject to change at our discretion.